Jul 25, 2018

5 Things You Should Consider While Creating a UX Strategy

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Brandhero Team

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An overhead view illustration of two people collaborating at a white oval desk. One person types on a laptop, while the other holds a clipboard, with a coffee cup, glasses, and other office supplies on the table, symbolizing teamwork or a business meeting.

"People who do strategy need to be inquisitive, objective, and fearless. They need to be risk takers who stalk and kill their prey by going for the throat."

- Jaime Levy

The planning and execution of steps associated with any business venture is directly dependent on the strategies involved and the amount of research done during the decision making processes. The desirable features and overall usability of the website projects, similar to the case of business ventures, is likely to stagnate if a solid base for user experience strategy is not created.

A Venn diagram with two overlapping circles. One circle is labeled "User Needs" and the other "Business Goals." The overlapping shaded area in the middle is labeled "UX Strategy," illustrating that UX strategy aligns user needs with business objectives.

The process of design and development of a digital product is carved out through a proper utilization of UX strategy. It basically forms a guiding light or a solution that finds its validation through potential customers in the market regarding the desirability of that product. No matter how uncertain the market conditions are, a well-defined UX strategy goes a long way towards achieving business goals smoothly. There are a number of techniques that can help you decide a suitable platform for creating your UX strategy which we discuss here.

Do Sufficient Research About User Needs

Plenty of research is required to ensure that the UX strategy you are creating is stationed on a strong base. Several groups and channels need to be communicated properly in order to understand the demands and expectations of people regarding your product. You need to involve the primary stakeholders who are basically the decision makers and find out what they wish to see in the creation of the product. Another group of people includes the secondary stakeholders who are the financial partners and employees who are not necessarily a part of the management team. They can guide you in making precise decisions regarding the techniques related to enhancing user experience. Another essential group includes the current and prospective users of your product. Interacting with them can help you make the necessary observations related to your product.

A three-panel cartoon illustrating the importance of understanding user needs in design. Panel 1: A child asks "Hi mom, what are you drawing?" as a woman draws on a tablet. Panel 2: The woman explains, "A cartoon illustrating that you first need to understand user needs before building tools for them." Panel 3: The child says "Well duh, isn't that obvious?!" and the woman thinks "You would think so...", highlighting a common oversight in product development.

You also need to keep a check on your competitors in the market who carry more or less the same product features as yours. Search for ways to create a user experience design that is way better than theirs, is unique in concept and authentic in market availability. Once you do an active research on techniques that determine the matrices that are required for your product to grow, your success is guaranteed.

Design The Outline

After doing an ample amount of research about the user experience design, the next step you need to plunge into is creating a smooth outline. This involves a lot of brainstorming in order to develop suitable prototypes for framing the feedback options. You need to design a pathway for the user experience and find out the framework through which users interact with the website. This step is quite exhaustive as you need to generate multiple pathways for determining a complete design for testing and simulation.

UX Testing

Some of the most nerve wrecking times in the life of a UX design professional or a team is the entire gamut of processes involving beta launches and usability testing. There are a number of uncertainties involved in this entire design thinking process. This phase of testing is quite important and most of the websites include a beta version during their launching. Your design team needs to make sure that data is collected through A/B testing, and a specific timeline is planned for future requests and support issues.

An overhead view illustration of two people collaborating at a white oval desk. One person types on a laptop, while the other holds a clipboard, with a coffee cup, glasses, and other office supplies on the table, symbolizing teamwork or a business meeting.

Evaluate Test Results

Another important step involved in creating a ground-breaking UX strategy is looking out for workable elements of user experience design. Conversion of collected user information into a desired action plan forms an essential feature of UX design. You need to find out principles that work and can be applied universally and those that don’t differentiate between the same. Make necessary arrangements regarding the content that users gravitate towards and identify the details about the content that is not working for users. These details must be examined carefully as they form the base for making further improvements.

Revise and Stay Updated

In order to improve user experience, you need to make sure that regular revisions related to research and testing are done and formidable changes are made regarding the same. No matter how small the changes are in the eyes of the user, but they do play an important role in improving user experience.

Another important aspect of this step is keeping yourself updated with the latest technologies and evolving design trends. This ensures that the engagement of the users with your website is on an upsurge due to a positive UX strategy. The website and the product would continue to grow and maintain itself within the competitive environment. If you are a fresher in this field, here are a few ways that would keep you going as a versatile UX designer, without feeling overwhelmed.

An isometric illustration on a teal background depicting digital marketing or online communication. A large laptop screen shows a hand holding a megaphone, seemingly broadcasting to a diverse group of people standing around the laptop, with various social media and internet icons floating around them.

A genuine UX strategy would go a long way in helping you create and design an incredible product that is heavily in demand among the users. The plan should be to make the product more interactive and competitive on all levels of design and maintenance.

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© Brand Hero Creative. All Rights Reserved

Need a Hand? We’re Just a Click Away!

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© Brand Hero Creative. All Rights Reserved