Brand Hero Creative is an proprietorship company based in Bangalore. Please direct any queries about this privacy policy to:
Brand Hero Creative
SJR Verity, Kasavanahalli, Bangalore 560035, KA, India
VALIDITY
INFORMATION COLLECTION AND USE
Once your organization has chosen to work with Brand Hero Creative and gotten into an agreement with (verbal or written or by way of payment done as an expression of confirmation), we collect and maintain information to enable us to manage and deliver our services and support, for example:
We may also use your personal information for our other legitimate business interests, including providing training and support; to manage any queries, complaints or claims relating to the services that Brand Hero Creative provides to your organization; for entertainment purposes (e.g. to invite you to events) and to facilitate ongoing relationships; and for investigating and helping to prevent unlawful or potentially unlawful activity that threatens either Brand Hero Creative, any company affiliated with Brand Hero Creative, or any of our respective customers.
Calls with Brand Hero Creative's sales, customer service and other Brand Hero Creative departments may be recorded to gather information to improve our customer service and for the purpose of general business or contract relationship management within Brand Hero Creative, including auditing the use of our services and establishing, exercising or defending any legal claims against us. We however, will delete call recordings 8 months after the call was made. This ensures that any subsequent investigations can be completed.
The information you provided will be managed as required by Data Protection laws prescribed by Indian law system. You have the right to receive a copy of the call recording. You have the right to request that the call recording be deleted if you believe we are processing it for longer than necessary.
Also, by choosing to work with Brand Hero Creative you consent to provide the following info voluntarily:
INFORMATION SECURITY
EMAIL COMMUNICATION AND UNSUBSCRIBING
TRACKING TECHNOLOGIES
COOKIES
LOG FILES
EXTERNAL LINKS
REMOVING YOUR DETAILS
Brand Hero Creative
SJR Verity, Kasavanahalli, Bangalore 560035, KA, India
VALIDITY
- Brand Hero Creative reserves the right to amend this policy at any time, so please review it frequently. This policy was last amended on 17 Feb 2018.
INFORMATION COLLECTION AND USE
Once your organization has chosen to work with Brand Hero Creative and gotten into an agreement with (verbal or written or by way of payment done as an expression of confirmation), we collect and maintain information to enable us to manage and deliver our services and support, for example:
- we will collect your name and contact details when you provide that to us by any means (including via our online portal);
- we may also collect additional personal information relating to you or your organization, including your name, address, email address and telephone number;
- we may collect information relating to your (and your organization’s) use of our services, including the phone numbers you dial to use our services, calls, messages, and meetings, voicemails, incoming and outgoing faxes, user-saved or stored content, email and text communications, Call Records Data, and customer information you provide to us;
- Other information you choose to provide to us, for example the purpose of your visit if you visit one of our site locations or any feedback you provide to us in relation to your use of our Websites or services.
- if you register as a third party reseller or distributor, we may also collect personal data relating to you in the context of our reseller/distribution programme including your name, address, email address and telephone number.
We may also use your personal information for our other legitimate business interests, including providing training and support; to manage any queries, complaints or claims relating to the services that Brand Hero Creative provides to your organization; for entertainment purposes (e.g. to invite you to events) and to facilitate ongoing relationships; and for investigating and helping to prevent unlawful or potentially unlawful activity that threatens either Brand Hero Creative, any company affiliated with Brand Hero Creative, or any of our respective customers.
Calls with Brand Hero Creative's sales, customer service and other Brand Hero Creative departments may be recorded to gather information to improve our customer service and for the purpose of general business or contract relationship management within Brand Hero Creative, including auditing the use of our services and establishing, exercising or defending any legal claims against us. We however, will delete call recordings 8 months after the call was made. This ensures that any subsequent investigations can be completed.
The information you provided will be managed as required by Data Protection laws prescribed by Indian law system. You have the right to receive a copy of the call recording. You have the right to request that the call recording be deleted if you believe we are processing it for longer than necessary.
Also, by choosing to work with Brand Hero Creative you consent to provide the following info voluntarily:
- Personal, contact info shared via website / email. Brand Here Creative is the sole owner of the information collected on the brandhero.in website. We will not sell, share, or rent this information to third parties in ways other than those disclosed in this policy.
- We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our websites, emails and to publish trends or to improve usefulness and content.
- Brand Hero Creative will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.
- Information may also be sourced from co-registration partners and third party marketing lists and promotions.
INFORMATION SECURITY
- While we strive to protect your personal information, Brand Hero Creative cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
EMAIL COMMUNICATION AND UNSUBSCRIBING
- We do not want you to receive unwanted email from Brand Hero Creative. We try to make it easy to opt-out of any electronic communication you receive. The instructions for doing so are included in each email, newsletter or communication. This information is typically included at the foot of each email in the "unsubscribe" section.
TRACKING TECHNOLOGIES
- Email communication from Brand Hero Creative may feature tracking technologies to monitor open and click performance.
COOKIES
- Cookies may be used once a user enters the Brand Hero Creative website in order to: identify, discriminate and count unique visitors; track website usage; identify returning users, registrants and subscribers to allow them to be presented with personalised content. To find out more about cookies, including how to delete them from your system, please refer to http://www.aboutcookies.org.
LOG FILES
- Log files are used for general web analytics such as counting unique users, visitors and page impressions. Brand Hero Creative records details of individual accesses to its web pages. This information may include details of Internet IP addresses and browser types.
EXTERNAL LINKS
- Brand Here Creative provides links to other websites in good faith and for information only. Brand Hero Creative disclaims any responsibility for the content contained on these sites.
REMOVING YOUR DETAILS
- You may request that we cease contacting you at any time, by having your data removed from our database. This may be achieved by contacting us at our email.
